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Customer Support

Technical support is provided through our Support Portal. You can open or respond to a support or billing ticket (even if your email is down), see your ticket history and search our extensive Knowledge Base.

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If you've lost your Control Panel user name or password, this Knowledge Base article can help.

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Contacting TFS customer support

Go to and use your Control Panel login to access the support portal.
You can also contact TFS support directly at:, or TFS billing at:

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Mailing address

417 East Huntington Drive
Suite 200
Monrovia, CA 91016
(626) 628-3430 (We are unable to provide support or billing assistance at this number, for support please use the Support Portal.)

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